Sony India — no revert about my complaint regarding my sony lcd tv

Address:

Hyderabad, Andhra Pradesh, 500035

I have given a complaint on 7th jan 2018 about my sony lcd tv as it was getting switched off regularly while watching.

Service executive attended the call and came with a feedback that there is problem in internal circuit but sony compan is no more manufacturing it and there is no option but to replace ur tv.

I called sony toll free no and given a complaint on 12th jan 2018 that its not my fault if sony stops manufacturing my tv parts and i need a solution for this. He said sony person will call back but no revert till now.

U expect customers to throw their tvs for such minor issues.

Plese find below the service request details
Dear customer your service request is registered with us vide id 45027578

S vinay
[protected]