Sony India — non attending of repair of sony lcd tv

Address:

Thrissur, Kerala, 680307

Sir,
I have booked a complaint for repair of my 32" sony bravia lcd tv purchased nearly 7 years back with their thrissur service center (Phone[protected] on 28/03/2018. Thy didn't give me any complaint registration number. But, they informed that one technician will attend the complaint intermediately. On[protected] afternoon, one technician (Mobile no:[protected], called me and informed that he is in that locality and will be coming for inspecting the t. V. As we all were out of station, we informed him to come for repair either before 9.30 am or after 5.30 pm or on any saturday after prior intimation. He replied that he will do accordingly. But till date nobody has turned to attend the repair work even after our number of attempts to contact all of them. The person is not even picking up the mobile. As such the complaint remain unresolved even after a period of nearly one month. My mobile numbers are [protected] and [protected]. Please do the needful urgently.

Ramanarayanan g
Chalakudy-680307
[protected].