Sony India — Non delivery of Sony tv

Address:

Neosa Electronic Pvt Ltd. 158 SP Mukherjee Road

Dear sir

This is to inform you that I am thoroughly being harassed by the Sony tv service. My Sony LCD tv was not working and I had submitted a request in neosa service centre. They had picked up my television on 07.08.2020. The Tv has no picture and they said it would be repaired in 10-12 days and along with I had paid an advance of Rs 3000. After repeated calls they promised to deliver since 19th but still it wasn’t delivered. Today on 29th after 2 calls they specified that I need to pay the balance amount that is Rs 3000 and then only the deliver will be possible. After paying the full amount they still did not deliver and is not picking up my calls.
This consumer harassment will not be allowed. I want action to be taken against my mental torture. I cannot keep calling for my own television.