[Resolved]  Sony India — Non installation of Sony 40 inch LED Bravia

Address:

Dewas, Madhya Pradesh

It is very sadly inform you that I purchased the above LED on 21st Oct 2014 from Indore. But inspite of my regular follow up with Soni customer care and the merchant from where i purchased TV, it is not installed by this time. Few days back i got an SMS from Sony alongwith ID : 21797167. Which i contact the person in Ujjain, they told me that Dewas (455001) is not under them and contact Sony for installation. Again I contacted Sony and again I got another ID 21896237. It is surprised to note that this ID also allocated to same party in Ujjain, who earlier denied to install the TV. Now 6 days over, the TV is still in same pack. I purchased Sony TV because of quality not only in performance, I believe Sony for their customer satisfaction. Now I am fed up with all these. I am not getting any support from your Customer care. When I contact your customer care they don't have any satisfying answer. They just told me email sent for installation. Please do the needful immediately.