[Resolved]  Sony India — not able to service mobile Sony Xperia St 25i

Address:New Delhi, Delhi

I have a sony Xperia bought less than 2 yrs.Recently it developed problems.shown to service centre at Vardhaman mall in sector 7, Dwarka New delhi. They changed first the display screen then some parts in motherboard and later told that mother board is faulty and need replacement but they returned saying not available and the mobile ok but no display. This is against all norms of customer care and support.I request to take up the issue and get the mobile unit repaired ASAP.Its on chargeable basis. If not able to do so pls suggest alternate within 7 days from now.Any delay will force furher actions l\egally and will publish in medias. Pls dont try to customers for a ride, pls reply action plan Regds Prabhakaram B 601, SB youth CGHS, Sector 2, Plot 6B, Dwarka New Delhi 110075. Mobile[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information