Sony India — not providing selected model

Address:

Jamnagar, Gujarat, 361305

I need to replace my sony tv for that your service center head mr. Paresh patel from ahamdabad (Gujarat) told me to make a draft of rs.27272 and submit to sony service center. As soon as you submit the draft you will get the new tv which i have selected 32w672f as per the conversation with them, when i reached the service station they told me that selected model is not available and you have to cancel the draft..