[Resolved]  Sony India — Not providing spare parts

My Sony bravia tv was purchased on 27 Apr 2016. On 17.09.20, I lodged a service request for display problem. On 21.09.20, representative attended my service request 61904930 and advise replacement of tv panel. Rs.6000/- was given as advance. Few days after that they told verbally and on 05.10.20 through e mail that they will not service the request and offered to purchase new set in discounted price. I informed them to improve their offer or service my request as their offered price is beyond my reach. Unfortunately on 14.10.20, they informed me that they closed the service request. It is consumer right to get spare parts during life span of the product. They did not product my right and also closed my service request without refunding my advance.