Sony India — Not up to quality

Address:Chennai, Tamil Nadu

Dear mr.customer support officer,
First of all i had respect & craze about Sony products due to only the quality of the product. But all the respect & craze i had on Sony went to grave yard today. Because I bought a Sony xperia e4g few days before, but the phone went often black with options a) back b) home c) tab and which is inoperable and had to restart every time. Any how there was no replacement of phone. Then the second issue in the phone is camera.
The camera clarity is utter flap in E4G.I kindly request you to block all E4G model since the clarity of camera is not good. The photos look like painting. What my point is, if you can provide a quality phone in range of Rs.30000 pls. Provide the phone from Rs.30000 onwards or if you feel quality camera cannot be provided in this model it is better to release the phone model without camera. After Sony detached from Ericsson in mobile field I think you have compromise in quality.Now I had decided to avoid sony product & recommend my friends & relations not to buy Sony mobile phone & their product and explain about your weak quality policy & customer dissatisfaction policy.Thanks for making me UNHAPPY.
Was this information helpful?
No (0)
Yes (0)
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information