Sony India — Ordered one usb connector for my sony camera at service centre at jayanagar bangalore

Address:	560011
Website:	CARTMAN

I had ordered for a sony cybershot camera one usb connector
last month. The connector has come to the service centre
i had paid an advance of rs 1500/- while placing order last month
they called me to collect the same, i had misplaced the order sheet they gave and when i told them, the man who is incharge for payment refused to hand over the usb connector since i dod not produce the order sheet given by them.. I had to give a writtewn complaint stating i have misplaced the same and i am ready to pay the balance amount and i have come here to collect
the accounts man ravi refused to give me the usb connector and he insisted that i have to produce the order sheet failing which he will not give me the usb connector, there was no manager, i wrote a complaint stating that ravi has refused to hand over the connector for my camera since i did not produce order sheet, even a white paper to give a complaint was refusewd by the staff of the service centre at jayanagar, 27th cross, i showed my address and tel no which was reflecting in computer when ravi opened the computer, still he insisted, as a matter of fact if a person loses a credit card bank gives them a new duplicate card, what is wrong in handing over the usb when i will acknowledge the same, you are requested to deliver the same to my house, i wrote a complaint and came home, pl take action and advise staff not to behave in this fashion, i am an ex scientist from atomic energy estt and there is nothing wrong in they honouring my words and hence i request you to advise your staff to hand over the same to my residence and collect the balance amount and oblige, thanking you, with regards, r.Venugopal, 14, geetha colony, 27th b cross, 10th main, jayanagar iv block, bangalore and my tel nos are[protected] and mobile [protected]