Sony India — panel of led display was damaged company stopped to create new one. they telling to purchase new led.

Address:

Hyderabad, Andhra Pradesh, 500039

I had purchased sony led 3d tv it’s been 3years 9months. I had seen some linings on led. So i had complained for it. So service engineer came and checked and told me that panel is damaged. I have paid 10000 rs advance (Total display cost 27000rs) they took 3 weeks and they told me that company had stopped to create panel for this model. It just 3years 9 months old company stop to create panel's that's not my concern. However tv is not under warranty am ready to pay for new part replacement. And they told me that "you have to purchase new led with 25% discount". This is totally wrong thing. Just for a panel to buy a new led tv that is totally worst thing. This is not fair-minded to customers. I am ready to pay panel charge (27000 rs) company should replace my led panel.
In case of same issue with new tv after 3 years if no part available to replace what is the use of buying tv from sony.