Sony India — parts unavailable for repair

Address:

Chennai, Tamil Nadu, 600119

I bought a sony laptop about 5 years ago. Recently the screw of the base panel is broken along with the panel. When i inquired bout repairing it in the authorized service center, i was told that the base panel and keypad are no more being manufactured. It is a very bad experience with sony. Though the production of laptops has been stopped, the company should be able to produce accessories to support the customers who have bought their products.
Din't expect this from a giant company like "sony".
I regret for buying sony products.