Sony India — Pathetic repairs and fraud support

Address:	Faridabad, Haryana, 121010
Website:	Www.sony.co.in

I deposited my Xperia XZ with broken screen to sony service centre in Technocare New Delhi which sent to sony for repairs and they charged me 5000 rupees. On receiving back i got handset in open condition and when i started countering service center they said they have got it back from sony only.

All fed up i called their ASM in delhi who shamelessly said that display can come out during transit and there is no big deal. I will get it repaired and send u after few days. This is like i am begging these idiots after paying this most disgusting brand so Much money and get such a third class service for such a premium product.

I wrote email to their Country head and not to much surprise, even he did not have time in over 24 hours to respond. And neither anyone else called.

No doubt if the head of service is such serious abour customers, service will be like this only..