| Address: | Nagpur, Maharashtra |
pURCHASED Xperia E3 dual 15 days back,
Not able to download internet settings on SIM1, atleast 10-12 times informed customer care, even after i didn't get any support/help on the same, as per their instruction i visited nearest service center after getting my software updated the same problem recurred.
When this was conveyed to Customer care executives they were telling all non sense stories.
Sorry t mention their name Mr Dheeraj, Mr Abhinav, Mr Anuj are least bothered about us they didn't understood my position & talking about their rules & regulations, as we have payed immediately after purchase we can't expect to run behind sony service centeres to get our problem solved.
Totally i expect SONY to refund my amount as breifed below.
Rs 12500/- Cell Cost
Rs 1000/- my half day salary (time to visit Sony Service centre)
Rs 300/- conveyance charges incurred to visit service centre.
Totally Rs 13800/-.
If SONY is really concerned about customers, SONY will definitely do this else we may think SONY is least bothered about customers.
And i am suggesting all my friends, collegues, family members, neighbours etc etc not to go for any SONY products as they are least bothered about customers once the product is sold.
Thanks,
Suraj
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