Sony India — playstation

Address:

Chennai, Tamil Nadu, 600056

Poor Customer Service in Smart Care (Sony Authorized service center, Nungambakkam, Chennai). I have given my Playstation for service. They accepted and told me that it will take min 3 days for replacement. After 3 days I have called and they told me that it will take min 10 days. After 10 days I have called and they told me that they have contacted me on my mobile number one week before and I have accepted to collect the Playstation but I didn't collect yet. How pathetic!!! How they can talk with me in my mobile without my knowledge and they are arguing that I have accepted.. Wonder!!! Kudos to the team...