[Resolved]  Sony India — Poor Customer Service(DG Mobile Service-Panvel) authorised service centre

Address:Mumbai City, Maharashtra

I have submitted my Phone on 19.10.2014 on sony authorised service centre panvel (DG Mobile Service).They manually give me acknowledge no and assured me to repair my mobile on 22.10.2014. When i call on 22.10.2014 they replay phone yet to be send head office for repair. when i demand token no they login that day i.e 22.10.2014.after receiving token i call customer care about my phone status they replay my phone parts is not available. then i ask to return my phone.neither they return my phone nor repair .
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Sony India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sony India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    8014
    Pending
    0
    Resolved
    2252
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    View all Sony India contact information