Sony India — Poor customer support and cheating customer

kfidosh

from Mumbai, Maharashtra

Address:	400610
Website:	sony xperia cell fone

Dear sir
Its an extreme displeasure to let u know that my xpria handset is hanging up many many times since the day i purchased, when giving to sony service center, they had no clue of what is wrong and simply said its out of warranty and its hard ware problem, their call center no is not giving and explanation and the local service center where i put the phone for service has no aidea except saying its goign to cost you and it will take 7 days
This is shere disgrace and lak of customer support from a company like sony
The service request no: w[protected]Tel no [protected]
Please help urgently, compare your self with so great and consumer friendly phones like samsung, i think buying a sony product is a big mistake i have made
Please provide justice and support
Thanking you
Firdosh kotwal

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Sony India customer support has been notified about the posted complaint.

Aug 10, 2016

Updated by kfidosh Please provide proper support and justice to customer,, dont fool customer and keep thin in the dark always

Aug 10, 2016

Updated by kfidosh Dear Sir Its an extreme displeasure to let u know that my xpria handset is hanging up many many times since the day i purchased, when giving to sony service center, they had no clue of what is wrong and simply said its out of warranty and its hard ware problem, their call center no is not giving and explanation and the local service center where i put the phone for service has no aidea except saying its goign to cost you and it will take 7 days This is shere disgrace and lak of customer support from a company like sony The service request no: W[protected]tel no [protected] Please help urgently, compare your self with so great and consumer friendly phones like samsung, i think buying a sony product is a big mistake i have made Please provide justice and support Thanking you Firdosh Kotwal