Sony India — Poor response for tv repair works

Address:	Nagpur, Maharashtra, 440034
Website:	www.consumercomplaints.in

My Tv was gone out on 12/5/2016. After complaint (J[protected] attended on 18/05/2016. It is observed that sony adopter has gone out. I immediately deposited advance on same day to get new one. However till today company have not taking cognizance to call me back or through SMS to aware me about the status of complaint. I have call several times to service Center & customer care. There reply is only repetition of One phrase " Service is under process" and they dont know
present status. weather part is available or not. Expected period for delivery of part.