Sony India — Poor service and bad attitude of STAR SERVICE CENTRE

I got an issue with my television for which I registered a complaint on toll free number as on 12/9\2016, I'd being 34512034 and my complaint was immediately assigned to my respective city's service centre STAR SERVICE CENTRE IN RAIPUR. Not being attended by any technician within 48 hours as told I gave a follow up call in raipur service centre and came to know that my complaint has been cancelled WITHOUT BRINGING IT TO MY KNOWLEDGE. I reregisterd my complaint on 14/9 and was affirmed that will be attended in a day's time. after taking regular follow ups 2-3 calls per day my complaint still remains open and unresolved. And to my surprise when I gave a call today I heard directly from the technician of STAR SERVICE CENTRE and he BLUNTLY answered me back again that I won't come today my office hours is over( although it was not so) and will visit you after 2 days. This kind of attitude and service is depleting the goodwill of SONY. I request the person concern to take this issue seriously and act accordingly against the technician.I hope to get my issue solved as soon as possible.