Sony India — Poor sony product

Address:

Thiruvananthapuram, Kerala, 695583

We purchased led 46" kdl-46w700 on december 2014. We had taken extended warranty for the tv on the date of purchase as well.

The tv suddenly stopped functioning on april 2016 with problems in its screen. We promptly registered a complaint with the local sony service centre. The tv was replaced by sony india on 27.5.2016 with a klv 48w562d. Now, on 5.5.2017 the tv, klv 48w562d, stopped functioning. Now there is only sound and no picture.

The tv, that we purchased for huge amount of about inr 75k was working as expected just for one year and even the replacement for it is encountering similar problems within an year.

This is extremely disappointing for me as a consumer, since my faith in any product from sony india is getting destroyed