[Resolved]  Sony India — Premature failure of LED TV Panel

Address:

Bangalore, Karnataka

Dear Sir/Madam, I had purchased the LED TV in Nov -2011 TV from Sony Center, Banashankari 3rd stage, Bangalore (LED TV Model No: KDL - EX520, on dated: 11/11/2011, bill No:[protected]. However a Month ago we found there is change in color of my TV Screen, after my complaint Sony Service engineer is asking us to pay Rs. 20, 000 for replacing the LED Panel. Though I understand the warranty period is over, it is highly unfortunate that SONY’s LED Panel has failed with in such a short life span and asking us to pay this huge amount for repairing the same. I regret to inform you that this is shattering our confidence on SONY product quality. Hope an appropriate action taken by SONY India to replace the LED PANEL FREE OF COST. Thanks n Best Regards Arjun V [protected],