Sony India — Problem in Xperia Z3 Not resolved

Address:New Delhi, Delhi

Hello actually I have submitted my phone for Ringer volume Low and speaker volume low problem on 27th April 2015 at Sony center Janakpuri and my handset Sony experia Z3 is under Warranty as Purchase date is 18th October 2014. After one month of service 26th may 2015 when I collected my phone ( Jobsheet no. [protected]) the complaint of Ringer volume low is still not resolved and nobody wants to hear my problem even Area service incharge ( A.S.I) Mr Nitish Bhardwaj is not helping and he even doesn't want to hear the problem. I have mailed my issue to the service head mail id provided by Customer care but nobody spoke to me regarding my complaint and just given a negative reply that your phone is ok and nothing can be done on this. Kindly help me out as it is a Premium handset and costed me INR 46000. Thanks Sunil Chanana
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Sony India customer support has been notified about the posted complaint.
Jun 19, 2015
Updated by sunil201086
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