Sony India — Problem occurring in LED TV

Address:

Bangalore, Karnataka

Hi, I have a LED TV from Sony, model - KDL-46HX750. From the time of purchase the TV used to get off and stand by LED used to blink 5 times repeatedly. Last year the technician came and replaced the LED panel saying that there is issue with the panel. Now again yesterday i.e, 14th of Apr 2015, the same problem has started occurring. The stand by LED is blinking 5 times and TV is not turning on. Again I have contacted the technician and got the reply that he will check and revert. I am not able to understand that why this problem is occurring, and even after the rectification done by the service team same problem is occurring again and again. Now I am getting a feeling that have I made a mistake by selecting a product from Sony. Further it’s more disappointment that not body is there to escalate the problem to Sony. Hope this message can be addressed. A dissatisfied customer Pulak Satish Kumar