Sony India — Problem unresolved - Sony Service Centre, Guwahati.

Address:Kamrup Metropolitan, Assam

On July 8th, my father took our Sony DVD player, model no. MHC-GNZ77D/CE12 to the service station in Rajgarh, Guwahati. It had been having problems reading and playing CD and DVDs and kept showing error C3100. Since I was not able to eject the CDs already in the player due to this error, we informed the people at the service station of this and they assured us that we would get them back when we came to pick it up after they had fixed the problem. On July 16, they called my father saying that it was ready and that we could pick it up from the service station at out convenience. He went the same day to the pick it up and after having waited for a while, they brought it out and said that they'd fixed it and played a CD of theirs to show they'd fixed the problem. On noticing that our CDs were missing my father inquired about them and was told that since it was with the mechanic - who was away - we will get them when only after he returns. Today when we tried playing a CD, the same problem occurred. Is this what you call service? If so, then I'm sorry to have spent my time and money on a fruitless endeavour.
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