Sony India — problem with the tv

jackjose

from Thiruvaiyaru, Tamil Nadu

Address:	613006
Website:	sony

On 28/09/2017 ihave purchased new sony led klv-40r352e at p. Mohan shopping centre, thanjavur
And tv was assembled by service man but we have problem with the tv
Straight vertical lines appear on the tv screen the line is quite narrow but impossible to miss. Day by day the vertial lines are increasing
On 30/09/2017 i make a call to service center and the compliant id is 42498508 there was no response from the service center so please make a quick remedy for this problem.
Respected sir please replace the tv and provide problem less tv as soon as possible

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Comments

Sachin Worlikar

I registed a call on 09/16, till today almost 2 week Sony and its partner Orbit is not able to fix the issues, they don't have any update on ETA (Expected time of delivery ) for the part they have ordered.

Not sure if you do have some nodal officer or some senior manager who we can address the issue with.