Sony India — Product

Address:	New Delhi, Delhi, 110044
Website:	www.sony.co.in

We would like to inform you the followings for corrective action immediately. 1. We have purchased one TV Type X8500 FROM Tinsukia, Assam at a cost of Rs 88, 000/-(Rupees Eighty Eight Thousand Only) through Sony authorized representative Mr Abhishek ( Phone No- [protected]) 2. We have opted to buy this particular Television at a high cost because a. It is of Sony make 4 K Reality b. It is which my daughter is in dire need owing it as it is with much needed in built 3-D facility (As explained by Mr Abhishek ( Phone No- [protected]) c. And also based on national wide advertisement given by Sony that There shall be special Festive offer with 2 sets of 3D Glasses worth Rs 3998/-(As explained and demonstrated by Mr Abhishek ( Phone No- [protected]) d. And some discount was given on MRP of Rs 92, 900/- . However I regret to inform that even after elapse of almost 1 month I am yet to receive 2 sets of 3D Glasses. I am further disturbed when M/S Sony representative Mr Abhishek communicated to us bluntly that above TV brand TV Type X8500 is not having 3D facility. This is totally against the minimum business ethics and we are finding it difficult to believe that a company of International repute and esteemed company like M/S Sony can go down to such a level to increase their business share.