Sony India — Product issue - led tv 50 w 800 d

Address:	560103
Website:	www.sony.co.in

Sir/mam,

I have purchased a sony led tv 50w800d on 30th april in bangalore.

Within few days observed that tv hangs and its coordination with remote goes off after some time.

I have called customer care @ [protected] on 19th may and updated about the issue.

They have provided me a reference # 32281493 and assigned the complaint to vigneshwar services @ bangalore.

Executive came and updated that tv has issue and it needs to be replaced.

Since then i am trying to follow up with vigneshwar services @ bangalore but no one care to respond.

Horrible experience of service from sony.


I am unable to view tv and suffering from last 1 month.

Please sort out the issue immediately.