Sony India — product part not available. they take advance for that and now not responding

Sony India — product part not available. they take advance for that and now not responding

R Reetesh Agrawal from Bengaluru, Karnataka

Sir my led tv model panel got damaged. I went to sony service center (Cool india gwalior). I submitted the advance amount of 5000rs /- against the panel cost but after 10 days they told me that the panel is not available. Company offered me an another led tv against my led tv panel by submitting the amount of panel (12154rs). They also told me that i have an another option if i want to change the model i have to pay the difference amount between the models, its been 30 days now but there is no response from service center and sony customer care. They always told me i will be called by company, from 6 to 7 times it was happened to me. Please look into this matter. My rs 5000 is still deposited Please find all details below My job no. J72808006 Offered led model - klv - 32w512d I want an another model - klv 40r352e Was this information helpful? No (0) Yes (0)
Sony India customer support has been notified about the posted complaint. Nov 10, 2017 Pavitra Kumar panjiyara's response I am wating please cancel my insurance I am a poor farmer. Please do it first. Nov 10, 2017 Pavitra Kumar panjiyara's response My email [protected]@gmail.com My mobile number - [protected]
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Comments

Pavitra Kumar panjiyara

from Srinagar, Jammu and Kashmir

Sir I am a pavitra Kumar panjiyara I don't able to paying my insurance emi because I am not interested to the insurance. So I request you too please cancel my insurance.

sanjoydas007

from Jamshedpur, Jharkhand

Why FM feature is highlighted on front striker of this LED TV when I have to purchased extra FM antenna from my pocket money. If this feature is available with this model, then supporting accessories also should be supplied with that TV.