Sony India — PS3

Address:	110019
Website:	www.sony.co.in/section/servicecentres

Refusal and misbehaviour of Sony service center Staff.

I had problem with PS3 and got details of service center F1 Info solutions & services PVt Ltd, Nehru Place, New Delhi. On visiting them, i was bluntly told by the attending sales rep that we do not repair the PS3 only it can be sold to you again at MRP. I was upset as to how they can refuse to reject a genuine Sony Product and not provide service.. This is against the sale purchase agreement. I told them to give in writing. Upon which the Manager Mr. Iftekhar Warsi, contact no. [protected] came out and arrogantly answered to go and contact Sony for same. He after that refused to give ny more information, was abusive and used foul language of parents and asked security guards to show me the door.
I shall take up this matter not in legal way by going to consumer court but shall also inform this Sony Japan about the matter and misbehaviour of manager of a authorized service centre.