[Resolved]  Sony India — PS3 Gaming Console

Address:

Anand, Gujarat

If any electronic product which is meant to used daily then it means that the same product can get deteriorate in time. I bought ps3 Gaming 160GB console which i used for it for 14 months and now its having some HDD inappropriate error.My console doesn't detect its own Hard disk. Its a gaming console used daily by me and my brother, so there's a possibility of that console getting some damage. but the worst case scenario is that, once its damage it cant be repair in India. Instead sony company had a policy of replacing the console by providing 50% discount on the new product. I place a replacement order at the nearest sony service center and its been more than a month no one from the company or the service center contacted me. So Ultimately its the consumer who have to go down all the way down to the service Center just to get to know what exactly happening with the console. now i got to know that the policy changed for replacement of console and now i am only eligible to get 25% discount on the new product. which is quite expensive deal for me and i can live with that but its just that this worst replacement policy company so called SONY would have mentioned this entire deal on the product catalogue, i might have not bought it for good. And now i have Video game Cds worth Rs. 23000 and i am stuck and forced to accept the ps3 new 500GB console on which i am getting 25% discount. This was the last Sony product that i bought and used. i would really appreciate if the authority look at it. give me resolution which is best fit for me. SONY COMPANY OFFICIAL this reflects your real company image. why would any company sells something which is of high price and its accessories which are more expensive but not repairable. Really pissed off guys!!!