| Address: | Ujjain, Madhya Pradesh, 456010 | | Website: | web.sony-asia.com/in |
I purchased sony walkman product name : sony nw-ws413 4 gb mp3 player beige on 22 aug 2017. The product came with one year warranty.in jan 2019 it stopped working hence i moved to service center for its repair. As it was off warranty they asked for charges and i got ready, either repair or replace on whatever applicable charges. Now they are refusing to repair or replace the product without any written reason. I called customer care they are also denying to repair or replace the product. They are saying through it and purchase new one. Sony is known for quality product hence i purchased it on rs. 6975. Its such costly product, did not even worked for 1.5 years. Such cheap quality product sony is selling and denying for repair if problem comes up. Please look into the matter.
Product details:
Sony nw-ws413 4 gb mp3 player beige | sony
Nw-ws413 (Ivory) | 10 day replacement
Guarantee * | imei/srno: [[[protected]]]
Order id: od[protected]
Invoice no: faaj3h[protected]
Order date:[protected], 11:25 am
Invoice date:[protected], 07:35 pm
Sold by: aspire international, aspire international, unit - 516, 5th floor, plot no. 1, vishal chamber, sector-18, noida, u. P, gautam buddha nagar - 201301.
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