Sony India Pvt. Ltd. — sony playstation

This is regarding my 28, 000 indian rupees worth sony playstation 4 which stopped working after 9 months o[censored]se. I hail from kerala and unfortunately the documents (Warranty card, purchase invoice etc) could not be saved; not for this alone, i usually keep all warranty cards in a file.

My zotac graphics card, wd hdd were also under warranty but those companies have plainly agreed to provide warranty from the date of manufacture without invoice. By the product serial number they have all details.

Sony on the other hand have just a stupid policy. They blindly refuse to provide warranty. Fine no need warranty, i will pay for the repair. "no sir we dont repair playstations. We can give you 20% discount on new purchase". So now the product price is 30k and 20% discount is 6000k. I will have to spend 24k to get a working ps4.

This is the same for all ps4 consumers. After 1 year, if any problems develop, spend another 25k?

I dont understand why manufacturers are allowed to sell products which cannot be repaired? 24 to 30k each year on a device is not a joke sony. Maybe you want to beat xbox in sales and show a very high "number o[censored]nits sold"; "ps4 beats xbox in sales" etc etc.

This is how you make sales number?

I request authorized authority to review sony india pvt ltd policies. Also india is going digtial and mncs like sony needs pieces of paper for proof. They have their serial number which gives them all the details. This is daylight robbery.