Sony India — receiving a new tv with dust on it, scratches on the screen and no battery cells.

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New Delhi, Delhi, 110031

I received my Sony TV 43X7002f in such a bad condition that it was very loosly packed had dust all on the inside even the tv had dust on it, packing material was dirty too, didn't receive any battery cells in the box and TV had scratches on the screen they were big and visible, it felt like they sent me a used TV. really unsatisfied with sony as even their customer care executive and supervisors dont feel like they want to help us, they talk in a very rude manner as if we're asking for a favor, and for every tiny thing they will ask you to wait for 48 hours, which is so frustrating, i think sony is the worst choice if anybody is looking to buy something, worst decision ever made, worst company and worst staff ever... DO NOT BUY ANYTHING. they're a cheat.