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I had purchased BRAVIA LED 43 Inch ( KLV-43W772E Sr. No.[protected] on dated 04th December 2017.
We had spend more than RS. 15, 000.00 to 20, 000.00 at the time of purchasing in comprising of another companies brand like Samsung & LG etc. It's a big money for middle class person. Only reason for purchasing Sony is due to his performance and branding name . We are thinking at the time of purchasing SONY TV, we are not facing any problem at least 10 years minimum.
Today, I am watching TV near about 11.00 a.m, suddenly my TV not showing any picture. I have started my TV again near about 3 to 4 times, but picture is not coming, after that I had called customer care number and register my problem.
After some time, I have received one call from Karnal ( Haryana ) customer care, she asked me about the problem. She told me after listening the problem, your panel need to be changed and his cost is near about RS. 15, 000.00.
With in 4 years, now I need to spend RS. 15, 000.00 again, it's not a small amount for us.
PLEASE TRY TO UNDERSTAND MY PROBLEM AND TRY TO SHORTOUT WITHOUT ANY COST.
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