Sony India — regarding ps4 pro and sony bravia 4k tv

I had recently purchased sony playstation 4 pro and a sony bravia x70f series 4k television, i was assured that the tv will support the optimal 4k resolution that the ps4 pro requires. However when i try to start a game, it specifically mentions that although the tv can support the 4k resolution however currently only 2k will be supported and to activate the 4k feature, change the settings of the same from the tv, after trying to follow all the instructions available online on sony’s website regarding the same, i was not able to overcome the issue. I then called the customer care support and intimidated them about the issue. I was convinced by the representatative that i would get a call back from technical team within an hour. A day has elapsed without any development on that front. I spent my hard earned money, just to feel cheated and misguided by the represtatives of the customer support. Entire expense amounted to ₹1 lakh (Approx) and the service i’m getting is not aligned to that effect i feel. I’m deeply hurt and feel victim of consumerism. Wherein i was sold a product and then made to feel stupid about the whole issue when it came to after sales service.