Sony India — Regarding Sony Mobile Serivce centre

Address:

Ahmedabad, Gujarat

Hello, I had given my mobile charger for service with cable on 11th feb 2014 and I was said that sony will give call once its done and till date I never got a call from sony. On 24 th March I realised that I have forgot to collect my charger and I went there and gave my receipt and they gave me my charger without cable. When I asked for cable they replied that I have not given and its not mentioned in Receipt, I said that I am 100% sure that I have given to you guys. As its my mistake that without seeing the receipt I signed it and left the place on 11th as I was in rush. I had almost 15 min conversation with engineer and at last when I loosed my temper and raised my voice and asked for Manager in charge Mr. Ravi came yes with attitude saying its not mentioned in receipt and I replied at least to me first before saying anything. I said that I am very sure that I have given my charger with cable if you have doubt check your CCTV Camera you will come to know and he said to some other guys check it out and let him know as if I am beggar. receptionist said give your mobile no in evening we wll call you and let you know that your cable is there or not and till now there is call from sony. Its been ridiculous from Mr. Ravi with Lethargic approach showing to guest . I had purchased the sony mobile thinking that its best brand in market with superb service but service provided by you guys is seriously disaster. I think sony should stop operating service centre at least local vendor have courtesy to listen to guest. but you guys are useless. Below is the details of my Reciept: Name Dhaval Panchal Mobile No:[protected] Ticket ID: [protected] Job No:W[protected] I hope to listen back from you guys if you care for guest.