| Address: | New Delhi, Delhi, 110075 |
To
Sony
Kind attention is invited towards our complaints regarding repair of our sony led model no klv 32r422b set no 3419860.
The complaint numbers are as under 44434660, 44847169 and many more.
The warrantee of the product is to be expired feb 2018. Inspite of our several complaints as given may be also highlighted that engineers comes to attend our complaints and fixed the problem temporarily which again goes out of order within 2 to 3 days. It indicates that the product of highly reputed firm was not good. It is highly painful to say that the product of a highly reputed firm was defective from the date of its installation which is undesirable question mark against firm like sony.
In this regard we have already approached the concern officers of sony from lower level to senior level but their attitude was not cooperative towards consumers which seems to be not good sign on the part of sony.
In view of the above mention facts you are requested to kindly look into the matter personally and provide the replacement of the product immediately so that i may not approach the legal process. Also fing the attachment of last service.
Customer name : narendra kumar ([protected], [protected], [protected])
Flat no 578 sec 3 pkt 16 dwarka new delhi 110075
Near solanki mkt
Retd. Under secretary goi (Csir) Was this information helpful? | 
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