Sony India — repair of old sony tv

Address:

Etah, Uttar Pradesh, 207001

I have made complain regarding my sony television but still it is not resolved. We are loyal to sony company since starting but this time it is dissappointing me. No one is willling to repair my sony television. I have complained on 6th nov 2017. My request id is 43847533. After few days i got a ph call from customer service regarding my complain and he again lodged a complain with complain no. 44046932.
He told me that your sony tv part is not available in any country and now it is not repairable and he can give me offer to replace it with a new led tv. He has asked me the model no. And serial no. Of my old tv for new offer and told me that he will call in 10 min. But i did not get and call since then.
I am attaching here the details of my old tv and request you to get the issue fixed on urgent basis as there is a marriage in my home and i want it get repaired/replaced before that.
Kindly resolve it on priorty and take immidiate action.