Sony India — Repair of tv

Address:

Kolkata, West Bengal, 700014

I bought a sony bravia led tv in

oct 2012.A couple of days

back, the tv has become

dis-colored.A complaint was

registered.A person came from

the service center after

repeated calls, seen nothing, took a video and said will give

call back for the estimation of

the expenses. Call back was not

made, so i have make the call and

was told that it will take

around rs.12000.00. When asked

about the guarantee after the

repair, the person said that the

guarantee period after the
repair is 3 months. Plz look into

this matter when selling the

product, the company is keeping

the customer in darkness and

not transparent about the

dis-advantage. The company is

actually deceiving the

customer.I chose to buy the sony

product only for the quality

and name that it is carrying for

so many years. I doubt, while

repairing they are going to put a

chinese part, if not why only a

guarantee of 3 months be given.