Sony India — repair of tv model no. klv-48w562d

I had purchase one number tv, sony make model no. Klv-48w562 d on dated 04.07.2016 from gandhidham, gujarat. On dated 24.07.2017 i observed that tv was displaying sony only not the video, audio was coming. I complaint it to sony india care department on[protected], service request id no, 40930013. On continuos follow up, service engineer from bhuj, gujarat visited my house for servicing. After inspection he informed that it can not be repaired here, ha has to carry the set to his service centre at bhuj. I also paid him rs 2000/- as service charge and transportation charges as claimed by service engineer. Service engineer informed me that set will be returned back within 7 to 8 days after repair. On enquiry on dated 07.08.2017, service engineer informed me that it will take another one week time.