Sony India — Replacement of Sony Xperia Z ultra set

Address:	Lucknow, Uttar Pradesh, 226024
Website:	www.sonymobile.com

I have bought one Sony Xperia Z ultra set in March.There have been some issues in the set & I have submit the set to service center with in warranty period. At Sony's service center they kept my cell for repairing & assure me that same will get rectified with in a week. I keep on waiting, after a week I got the call that we are sorry we cant repair your cell, we will offer a replacement for same. I agreed on same..waited for another week...again received a call that replacement of same cell is not possible as stock is unavailable. We can suggest you some other cell like Sony Xperia Z1 of same price & features.I said ok kindly process then again I got a call that we cannot deliver you a fresh piece of the same, you have to manage with old Sony Xperia Z1 cell.My complaint is that why should I bear all these pain when I have invested a huge amount to buy a good product.this is reference no against my set W[protected]. I am not getting any satisfactory response. Regards, Harshita Pandey [protected] Lucknow