Sony India — Replacement of TV not received over 23 days

Address:

Thane, Maharashtra, 421204

Dear concerned,

I arunendrra ganguly have submitted demand draft of rs 690/- at your dombivali branch for the replacement of damaged tv model no klv-32r482b in5 serial no 3343620 but till date i have not the replacement of the tv. Whenever i call they give excuse that replacemnet of tv will be given next week but next week never comes and they directly say go and talk to the company if you want

I need a resolution and defined tat by when i will receive the replacement of my tv

Eagerly waiting for your revert at aroon. [protected]@gmail.com ([protected])