I am writing to express my deep dissatisfaction and concern regarding the three Sony TVs, model KLV43W773E, that I purchased from your company on 16/6/2018. It is extremely disheartening to note that, after a mere five years o[censored]sage, all three televisions have experienced the same critical issue. The Sony logo continuously blinks, and the TVs refuse to turn on, eventually resulting in a red light blinking six times.
While I could understand such a problem occurring in a single unit due to normal wear and tear, it is absolutely unacceptable that all three TVs have been affected by this identical malfunction. I took the initiative to contact authorized Sony technicians to have the issue resolved, but to my dismay, within a mere two days of their supposed repair, all three TVs crashed again, exhibiting the exact same problem.
I cannot help but question the quality and reliability of the products I purchased from your company. It seems inconceivable that three high-priced Sony TVs, for which I paid a total of 1.5 lakhs, would simultaneously experience such a significant defect. This situation leads me to wonder if there was a faulty batch of these TVs that were sold to customers without proper quality control measures in place.
I kindly request that you take immediate action to rectify this matter. A suitable solution must be provided to resolve the issue with the three defective TVs, as I cannot accept a mere 3, 000 rupees as scrap value for such an exorbitant investment.
I trust that you will address this matter with the utmost urgency and provide a satisfactory resolution. I eagerly await your prompt response to ensure that my faith in your company's products and customer service is restored. Was this information helpful? | 
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