Sony India — service is very poor at your onus service center, patna

Address:	Patna, Bihar, 800001
Website:	www.sony.co.in

I have submitted a vaio sony laptop in your onus service center in patna after twelve days of submission of laptop i got a call from onus service center that my laptop is ready and i must receive it, exactly on the next day i visited the service center to receive my laptop but my experience was very bad as i have wait for four hours to receive my laptop because of the presence of the few staffs in the service center, each and every staff was highly busy in the service center. When i enquired about the head or the incharge of the service center they said that he is not present and their was also no complaint register present in the service center. It was unbelievable to watch this kind of situation of a big brand like sony. My job number is j72059088 which was dated on 11th of august