Sony India — service quality and customer satisfaction. | |
Hello sir my name is Alisha rai I m from moradabad, u.p., India
I m facing the same problem in my handset Sony xperia c from last 5-6 months . when I make calls suddenly the mobile shows radio off and network fails and the call ends.I HV gone to service centre 3-4 time but the same problem comes again and again.last time your executive told me he changed the mother board but then also I m facing the same problem .
My suggestion to you is please just close all your service centres and cancel all the warranties which you use to provide to the customers because if are not able to dissolve the prblms of the customers you have no rights to pervert them .
My warranty is going to finish on 01/08/2015 and then after you will say your set is out of warranty.
Just tell me what should I have to do now.
Should I have to dump my phone in the garbage.
Job no.-W[protected]
IMEI NO.-[protected]
TICKET ID.- [protected]
CUSTOMER NAME-ALISHA RAI
ADRESS- MISSION COMPOUND MORADABAD U.P. INDIA
HANDSET MODEL NO.-C2305 Was this information helpful? | |
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1 Comment | |
Comments
I believed on sony xperia before but i think this is the end.
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