Sony India — Servicing and company service policies

Address:	Kamrup Metropolitan, Assam, 781001
Website:	www.sony.co.in/section/contactus

Dear Sir,

I purchased a Stereo System Model No. SRS-D9 Serial No: 6275629 on October 2014. Since last 3 months I have been observing an irritating buzzing sound along with the music being played. I took it to "Sony-Tech Shop" Service centre in Guwahati on 6th of May 2016. They just played the system heard the irritating sound and without opening the screws declared that the system's circuit is not properly functioning. And as the warranty period is expired this cannot be replaced, when I inquired about repair they said that it cannot be repaired and I have to purchase an entirely new system.

So if the Warranty Period expires 6 months back and then you are having an issue, it remains unresolved? What a pathetic system, didn't expect this from Sony