Sony India — smart tv | sony cheated customers

Address:

500050

When i purchased this smart tv kdl46w950a three yrs back, i was able to access lot many apps from sen. Surprisingly, recently sony india has removed all the apps except three of them. Upon calling customer care, i was suggested to use laptop to access those channels/apps and connect it with tv. Sony shamelessly forgot they sold a smart tv. Why would a customer pay hefty price (80k) for a smart tv, when he could have purchased a simple led tv (With much lesser price) and access internet contents using laptop. It is a clear case of cheating their customers.