Sony India — sony 55 inch tv

Address:

D 175 Defence Colony, New Delhi, Delhi, 110024

I complained 3 days back my tv is not working and was assigned complaint number 56760068. No one called me for 2 days. I tried the number several times of technocare solutions pvt ltd but no one answers or picks up the phone.

Finally i got a call yesterday that the technican will visit but they did not give me a time when he will come. They said he will call me which has not been done yesterday. Your charges are high 200 for the visit and 1500 service charge yet no action at your end. The service center must be less then 2 km from my house.

Why do you keep such bad service centers. You should black list them. I am planning to buy a new tv but with such service i will have to think 10 times again. My last purchase was a 65 inch tv but not a sony for the same reason. Please send me your md india contact number so i can inform him how your company is working.