Sony India — Sony Bravia 32EX520 TV Panel failed

Address:

Mumbai City, Maharashtra

I have brought EX520 LED around 2.5 years back for RS.45000 and now TV is not working. Getting vertical lines on screen. I called Sony engineer after testing, he is suggesting to change the TV panel Costing INR 16000 which is not worth for price I have paid at the time of purchase. My old Videocon TV worked for 20 years. Sony product is bull . It seems that Sony India is fooling the customer and just for getting the more money they are selling the worst product. I am dissatisfied with Sony TV. It shows very poor quality of Sony product (KDL 32EX520). Please provide me free exchange offer or change the TV panel free of cost. Your early action in this matter will be highly appriciated. Regards, Haribaba Kahar .