Sony India — sony bravia- display issue

Address:Thane, Maharashtra, 400615

I had purchased a 55 inch, Sony Bravia Anroid Model No KDL-55W800D on 13/5/2017, Suddenly yesterday 29/4/2018, i had problem in the display and the complete picture was blank, I had registered a complain for which I got a complaint no 47110134 and a technician visited, as per him the Display panel has to be changed and it will take 10 working days.

I am shocked as I have no words to express my frustration, I would never recommend a Sony Product, I can only say that I just need a band new TV asap and I hope I get a quick call back or else I will have to approach the consumer forum
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Sony India customer support has been notified about the posted complaint.
Apr 30, 2018
Updated by Tushar Kudalkar
I had purchased a 55 inch, Sony Bravia Anroid Model No KDL-55W800D on 13/5/2017, Suddenly yesterday 29/4/2018, i had problem in the display and the complete picture was blank, I had registered a complain for which I got a complaint no 47110134 and a technician visited, as per him the Display panel has to be changed and it will take 10 working days.

I am shocked as I have no words to express my frustration, I would never recommend a Sony Product, I can only say that I just need a band new TV asap and I hope I get a quick call back or else I will have to approach the consumer forum
Complaint comments 

Comments

Showing one vertical and one horizontal line on the TV
Earlier only horizontal line appeared on the screen and then vertical line was also visible
Kindly look into the matter and resolve the issue as soon as possible.

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