Sony India — sony bravia lcd 4k 56 | |||
Dear sir, i purchased a sony bravia lcd 4k tv. Model no: 55x9004a of 55 inches in march 2014. For ₹ 2.8lac its been nearly 3 years and seven months since i purchased the tv. Suddenly there has been faults regarding the display of the tv. There are vertical lines appearing on the screen causing huge inconvenience. After having a conversation with one of your help centers i was told that the display causes rs. 87, 000. I have been a fond consumer of sony products until now when i have been cheated and misguided by your company regarding the quality of the product and also the service provided by your help centres. And after purchasing an expensive product your services for repair are also expensive which in any way does not go with the needs and services to the common man. Now buying sony products seems like a very big mistake. And i am not the only one who has a complaint regarding the faulty display in your television. I am highly dissappointed with your services. Please see to it that you are actually taking initiative to fix our problems and not just make false claims. It would be highly kind of you to do something about this problem regarding my television and for once prove yourself to be giving worthy services at moderate costs. Thank you yours sincerely H. P. Shukla Mob: [protected] #1301, pratham casa serene apts jalahalli cross, bangalore : 560057 Was this information helpful? | |||
Sony India customer support has been notified about the posted complaint. | |||
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